Issue with scale and frustrating communication
The item’s material and detail is high-quality. However, why is the jackalope head so big? The scale was not what we expected - it definitely looks like a big domesticated rabbit rather than a wild one. I was extremely disappointed with the lack of communication I received after contacting the company with questions. I finally heard back after trying three times. I do understand there can be challenges with returning “custom” pieces, I do not understand why I had to dig for the no-return policy and it was not mentioned anywhere at the point of purchase.
"Jack" is hung in my bathroom. He is a wonderful addition to the family. Crafted well and a perfect size.
Part of the our group wall.. luv this animal heads
Love my Jackalope!
Gave guest room wall character.
Hanging as part of wall collage in guest room. Great quality, price and arrived in a timely manner . Love it!